Workflow design
Start with the task, user, decision boundary and failure consequence—not with a model demo.
RAG & enterprise context
Design retrieval around source permissions, freshness, traceability and operating ownership.
Evaluation & guardrails
Measure useful task outcomes, difficult cases, escalation behavior and regressions as systems change.
Production operations
Version prompts/configuration, control secrets, monitor cost/latency and define rollback and ownership.